UK Home
DJ / Club Mixers Small Format Live Sound Large Format Live Sound Sound Management Systems iLive Digital

 

Search FAQs:

Select a Product:



Page 1 of 8

Q. I downloaded RTA but could not run it. The error it gave was "output device not found". What could be causing this?

A. The problem could be to do with your soundcard hardware, software or configuration. To run the RTA, you need simultaneous read and write access to the soundcard, which it appears your system is not able to provide. This may be due to the soundcard hardware itself, or simply the fact that the processor speed or other system resource is limiting this, causing this abnormal termination error which the system is not able to work around.


Q. Is the GR8X option for GR8A a separate unit, and does it come with the transformers fitted?

A. The GR8X is a separate 2U chassis. It does not come with the high quality line transformers. You will need to order and fit these for as many channels as you need (up to a maximum of 8).


Q. Can D66s be linked to increase the number of inputs/outputs yet remain controlled as a single unit?

A. The current DR66 does not feature digital interconnection between units, so there is no access to the digital equivalent of the mix busses. To do so would considerably increase the demand on resources, and, as a result, the basic cost of the product. It is therefore not possible to digitally expand the available matrix by linking DR units together. The DR units are best specified where the total requirement of the system can be accommodated by an individual unit.

It is possible to combine mixers in the analogue domain by feeding the same input signals to two DR units in order to give you more outputs, for example, but the units would need to be treated as separate units for the purposes of programming and configuration.


Q. With the new Version 2 software, can I run WinDR and also have SysNet control at the same time?

A. With the early releases of V2 software (V2.00, V2.01) this is not possible. You would need to disconnect WinDR to enable SysNet control and vice-versa. However V2.10 and later support the optional SysNet port, so that both can be run simultaneously. You would need to ensure that the SysNet option has the latest firmware installed.


Q. I have an early model DR unit. Can I update it to run the latest software?

A. Yes you can. All DR units are compatible with the latest versions of software. Please note that if you want to use the optional SysNet port that was previously used with V1.xx software, you will need to ensure that the SysNet option has the latest firmware installed.


Q. I have a DR unit that had V2 software pre-installed, but I want to use a V1 configuration file. Can I install V1 software instead?

A. Yes, you can, but it will need to be V1.83 (the latest V1 software release) which you can download from the Software page of our website. Simply follow the 'Code Update Procedure' included with V1.83 software.


Q. Can I link two DR128s or DR66s together?

A. The DR128 is not linkable to another DR in terms of digital bussing, but you could of course combine two or more DR mixers together in terms of audio connections to effectively get a bigger matrix. For example you could feed 24 separate audio inputs into the inputs of two DR128s and mix the outputs together to create a 24x8 matrix, or split the 12 sources to feed each of two DR's inputs, taking the 16 individual outputs to create a 12x16 matrix.


Q. What combinations of processing resources can I use with the DR66?

A. You have a certain amount of configurable DSP processing on-board as standard, but additional cards can be fitted into the DR66 to increase its capability in this area. You have one available 'processing rack' as standard, but fitting a 'DSPx expander card' adds another. The processing racks can each perform one of the following preset roles, configured via WinDR:

Compressors(x2) + Gates(x3) + GEQ-7(x4)
Compressors(x2) + Gates(x3) + PEQ-4(x4)
Compressors(x4) + Gates(x4) + PEQ-2(x4)
Compressors(x4) + PEQ-2(x8)
Compressors(x4) + PEQ-4(x4)
Compressors(x5) + Gates(x5)
Compressors(x8)
Gates(x6) + PEQ-4(x6)
Gates(x8) + PEQ-2(x8)
GEQ-15(x2) + GEQ-7(x4)
GEQ-15(x2) + PEQ-2(x8)
GEQ-15(x2) + PEQ-4(x4)
GEQ-15(x4)
GEQ-31(x2)
GEQ-7(x2) + PEQ-6(x2) + PEQ-4(x4)
GEQ-7(x4) + PEQ-4(x4)
GEQ-7(x4) + PEQ-6(x2)
GEQ-7(x8)
PEQ-4(x10)
PEQ-6(x2) + PEQ-4(x4) + PEQ-2(x6)
PEQ-6(x4) + PEQ-2(x8)
PEQ-6(x4) + PEQ-4(x4)
PEQ-6(x7)
In addition to this processing, there are pre-allocated limiters on all outputs, configurable via WinDR to have hard or soft-knee compression as just one of the variables.


Q. I need a 20m RS232 cable from my DR66 to my laptop. Is this possible?

A. The maximum recommended length of the data cable between the PC and the DR unit is 5 meters. This is because the RS232 is an unbalanced connection, and the signal will be subject to loading as well as induced noise into the cable, meaning that a longer version of the supplied cable is not likely to work.

There is a way around this, however. You could convert the RS232 to a screened, balanced format (RS422/RS485 etc.) cable for the length of the cable run from the PC, then convert back to RS232 before connecting to the DR. This can be accomplished with the use of proprietary converter boxes. Because the only pins in the connection that are used are pins 2, 3 and 5 (TX, RX and GND), there is no means to use any other of the control lines to power the converter boxes, so you would need to find some that are battery powered. Once this is done, you have a much greater capability to communicate with the DR over distance, such as 500m etc. To be as effective as possible, the unbalanced part of the total connection would need to be as short as possible.


Q. Can DR128s be linked to increase the number of inputs/outputs yet remain controlled as a single unit?

A. The current DR128 does not feature digital interconnection between units, so there is no access to the digital equivalent of the mix busses. To do so would considerably increase the demand on resources, and, as a result, the basic cost of the product. It is therefore not possible to digitally expand the available matrix by linking DR units together. The DR units are best specified where the total requirement of the system can be accommodated by an individual unit.

It is possible to combine mixers in the analogue domain by feeding the same input signals to two DR units in order to give you more outputs, for example, but the units would need to be treated as separate units for the purposes of programming and configuration.


Page 1 of 8

Contact Allen & Heath UK
Mixing Live with VCAs
Careers at A&H
Product List
Press Room
Downloads & Media
Worldwide Distributors
Frequently Asked Questions
Technical Support / Spares
Register Your Product
Service Centres
Price List
User Gallery
Learn About Allen & Heath
Old Products
Manufacturing
Purchase Finance
Events